Privacy & enquiries.
Nuqta operates this website and Hakeem Pamir Market, its retail venture. Contact hello@nuqtaworld.com about this notice or h.market@nuqtaworld.com about a market enquiry.
What you send us
Our forms collect your name, email, selected service or collection, your message and, where supplied, your business name. Market order requests also include your selected item, quantity, delivery postcode and country so we can confirm stock and delivery. Please avoid including payment details, passwords or sensitive personal information.
How it is used
We use enquiry information to reply, prepare a requested quote and manage the conversation. A standard enquiry does not subscribe you to marketing. The basis for handling a requested quote is taking steps at your request before entering a contract; other business enquiries are handled for our legitimate interest in responding.
Website guide and chat follow-up
The website guide suggests answers from our published service information. It is automated, not a live human conversation. Your name, email, customer status and conversation stay in the current page until you choose to send them to our team. Nothing is saved in browser storage. Clear & restart or reloading removes the conversation. When you request an email reply, the conversation is delivered through our form provider to the relevant Nuqta or Hakeem Pamir Market inbox. This is not a marketing subscription. Do not enter passwords, card details or sensitive personal information.
Free PDF guide requests
When you request a resource, we collect your name, email address and selected guide to reply with the PDF. Our team sends guides by email; delivery is not automated. Optional newsletter consent is separate and unchecked by default. Requesting a guide alone does not subscribe you to marketing.
Email subscriptions
Our separate signup forms collect your name and email, with a separate choice to receive email updates. With your explicit consent, Nuqta sends offers, discounts and trial opportunities; Hakeem Pamir Market sends collection news, new arrivals and offers. We record the consent wording, submission time and signup page with your subscription. These lists are kept separately in our business email records. No subscription is required to make an enquiry or receive a quote.
You can withdraw consent at any time by emailing hello@nuqtaworld.com for Nuqta, or h.market@nuqtaworld.com for Hakeem Pamir Market, with “Unsubscribe” in the subject. We will stop marketing messages and retain only the minimal suppression record needed to honour your choice. Every marketing email will include a way to unsubscribe.
Delivery and storage
FormSubmit processes the form to send it to our business email. Its documentation states that submissions are retained in its archive for 30 days. Email providers also process the resulting messages. These providers may process information outside the UK. We keep correspondence only while needed to handle your enquiry and any resulting work or applicable record-keeping obligations.
Your choices
You may contact us to request access, correction or deletion of your information, or to object to its use where applicable. You can also raise a concern with the UK Information Commissioner’s Office at ico.org.uk. Email and WhatsApp are available if you prefer not to use the form; those providers apply their own privacy terms.